Terms of Service

Welcome to WAN30, an AI-powered video generation platform supporting text-to-video, image-to-video, AI video creation, model selection, credit-based generation, and related creative features.

By accessing or using https://wan30.io and its related services, you confirm that you have read, understood, and agreed to these Terms of Service. If you do not agree with any part of these terms, do not use the service.

WAN30 provides AI video generation and editing capabilities, including but not limited to:

• Text-to-video generation.
• Image-to-video generation.
• AI video model selection.
• Settings for video aspect ratio, duration, resolution, and related parameters.
• Previewing and downloading generated results.
• Credit and subscription features.

You agree to use the service in compliance with all applicable laws and regulations and not for any illegal, infringing, fraudulent, malicious, or harmful purpose.

You may need to create or sign in to an account to use certain service features.

You agree to:

• Provide accurate and complete information when registering or signing in.
• Keep your account and credentials secure.
• Accept responsibility for all activity under your account.
• Contact us promptly if you discover unauthorized access or a security risk.

We may suspend or terminate access if we believe an account presents a violation, abuse, fraud, or security risk.

The service may offer free allowances, credit packs, subscriptions, or other paid options. Credit use may vary by model, video duration, resolution, and generation mode, as shown on the applicable page.

You agree to:

• Pay according to the prices and plan rules displayed on the page.
• Use credits only for AI generation services on this website.
• Do not transfer, sell, or redeem credits for cash.
• Understand that successfully consumed credits are generally not refundable.
• Understand that we may return credits when a task fails because of a system technical issue, depending on the circumstances.
• Understand that prices, plans, and credit rules may change with the service.

Subscriptions may renew automatically. You may cancel a subscription using the method provided on the website.

Subject to these Terms, platform rules, and the limits of your selected plan, you may use generated content for personal or commercial purposes.

Commercial uses include, but are not limited to:

• Advertising, marketing, and social media content.
• Websites, product displays, and brand visuals.
• Commercial videos, promotional materials, and creative projects.
• Other lawful commercial creative uses.

You are responsible for ensuring generated content does not infringe another party's copyright, trademark, image rights, privacy, or other lawful rights.

If a free allowance, trial allowance, or specific plan page states different commercial-use restrictions, the terms on that page control.

“User Content” means content you upload, enter, or submit to the service, including prompts, images, videos, files, and parameter settings.

“Generated Content” means videos, images, preview files, or other outputs produced through the service.

You retain applicable rights in content you upload and must ensure you have lawful authority to upload, use, and process it.

To provide AI generation services, you permit us to process User Content as necessary, including to submit tasks, display results, retain generation history, troubleshoot issues, and maintain service security.

We do not claim your uploaded or generated content as our work. You are responsible for how you use both uploaded content and generated results.

We respect user-created content. Text, images, videos, and generated results you submit are primarily used to provide the requested AI generation service.

We do not proactively disclose private generated content unless you choose to share it publicly or disclosure is required by law.

For more information about data collection, retention, and use, review our Privacy Policy at /privacy.

You agree not to engage in the following while using WAN30:

• Generate, upload, or distribute illegal content.
• Generate pornographic or sexually explicit content, or inappropriate content involving minors.
• Generate harassing, hateful, discriminatory, threatening, or abusive content.
• Generate fraud, scams, phishing, false advertising, or misleading content.
• Upload or use unauthorized copyrighted works, trademarks, characters, brand marks, or another person's likeness.
• Impersonate another person or deceptively present AI-generated content as a real event.
• Use the service to distribute malware, spam, or other harmful content.
• Attempt to bypass credits, subscriptions, access restrictions, or security mechanisms.
• Use bots, crawlers, automated scripts, or bulk requests to disrupt the service.
• Attempt to hack, copy, extract, or misuse the service's technical capabilities.
• Use the service for any purpose that violates laws, regulations, or platform rules.

If we discover a violation of these rules, we may restrict, suspend, or terminate access and remove or block the relevant content.

To provide and improve the service, we may collect the following types of information:

• Account information, such as email and sign-in details.
• Usage information, such as generation records, credit use, and feature activity.
• Device information, such as browser, device type, and IP address.
• Creative content, such as prompts, uploaded images, and generated results.
• Payment-related information, such as order status, plan details, and payment records.

We process information as described in our Privacy Policy. Review that policy for more details.

Whether a purchase is refundable depends on usage, purchase type, and the status of the specific order.

Generally, you may contact us to request a refund if the following conditions are met:

• The request is made within 7 days after purchase.
• Only a small number of AI generation tasks have been submitted.
• Most credits remain unused.
• There has been no malicious abuse, bulk testing, or violation of platform rules.

Refunds are generally not available in the following circumstances:

• A substantial amount of credits has been used.
• Generated results do not meet personal expectations.
• Dissatisfaction results from user-uploaded content, prompts, or parameter settings.
• The account was restricted or banned for violating these Terms.
• The offer, discount, or special plan was clearly stated to be non-refundable.

The final refund decision is subject to support review.

We may suspend or terminate your access if we believe your conduct violates these Terms or may harm the service, other users, or a third party.

You may stop using the service at any time.

After termination, you may lose access to some account content, generation history, or remaining credits.

The service is provided “as is” and “as available.”

We make reasonable efforts to keep the service stable but do not guarantee that:

• The service will always be uninterrupted.
• Every generation task will succeed.
• Generation speed will always be consistent.
• Generated results will always meet your expectations.
• Generated content will always be accurate, complete, original, or suitable for a particular purpose.

AI-generated content may contain errors, inaccuracies, omissions, or material unsuitable for practical use. You must review generated content before publishing, commercial use, or distribution.

These Terms are interpreted and enforced under the applicable laws of the place where the website operator is located.

If a dispute arises between you and the service, both parties should first seek an amicable resolution. If no agreement is reached, the dispute must be submitted to a competent authority or court.

We may update or modify these Terms from time to time.

Updated Terms will be published on this page. By continuing to use the service after an update, you accept the revised Terms.

We recommend reviewing this page periodically for the latest Terms.

If you have questions about these Terms of Service, contact us at:

support@wan30.io